Contact Us

NEUTROGENA^® products are available in most retailers throughout Canada. We always recommend that you contact your local or preferred retailer to confirm current availability and stock levels specific to the product that you are looking to purchase. A wide selection of NEUTROGENA^® products are also available online on select retailer websites such as walmart.ca, shoppersdrugmart.ca, amazon.ca, etc.

Back to top

If you are unable to find a product in-store or online it may be out of stock, but there is also a chance that it has been discontinued. We want you to know that discontinuing products is never an easy decision. We understand that every NEUTROGENA^® product has a legion of fans who have seen positive and impactful changes from using that product. Please feel free to let us know which favourite of yours you feel may have been ‘gone too soon.’

Back to top

NEUTROGENA^® cosmetic products and devices do not have expiration dates. Otherwise, all NEUTROGENA^® products have an expiration date that should be clearly labeled on the product packaging.
If you are unable to find the expiration date on a specific product, please contact us and our team can help to direct you to where the expiration date is listed on the product. We will need to know the full product name, UPC code, and lot/batch code (if available).

Back to top

Each product’s full ingredient list is available on their product page on Neutrogena.ca as well as on the physical product and packaging. If you have any follow-up questions about the ingredients in any of our products, please reach out and we would be happy to answer your questions.

Back to top

Retinol, the #1 dermatologist recommended anti-aging ingredient, is a pure form of Vitamin A that is naturally found in your skin.

Learn More >

Back to top